Data Deletion Policy

1. Introduction

Grace Unworthy Ministries, LLC operates multiple web properties including graceunworthy.com, madewholecommunity.org, and perspectivesintopractice.com. We respect your right to control your personal data. This Data Deletion Policy explains how you can request the deletion of your personal information and account data from our systems, including data associated with third-party authentication services (Google, Facebook, Instagram, Twitter/X). For a complete list of web properties covered, please see our Privacy Policy.

This policy complies with applicable data protection laws including GDPR, CCPA, and the data deletion requirements of Facebook, Google, and other authentication providers.

2. What Data Can Be Deleted

When you request data deletion, the following information will be permanently removed from our systems:

• Account Information: Username, email address, password (hashed), profile photo
• Personal Data: Name, mailing address, phone number, date of birth (if provided)
• Authentication Data: Social login identifiers (Google ID, Facebook ID, Instagram ID, Twitter ID)
• Course Data: Enrollment records, progress tracking, quiz responses, achievements
• Purchase History: Transaction records, payment details, order history
• Communication Data: Email correspondence, support tickets, forum posts, comments
• Usage Data: Activity logs, preferences, session data
• Marketing Data: Newsletter subscriptions, drip sequence enrollments, email preferences

3. Data That May Be Retained

For legal, security, and business purposes, we may retain certain information even after a deletion request:

Additional data that may be retained:

• Fraud Prevention: Records of fraudulent or abusive behavior
• Dispute Resolution: Data related to unresolved legal disputes
• Backup Systems: Data in backup systems will be deleted during the next scheduled purge (within 90 days)
• Aggregated Data: Anonymous, aggregated analytics data that cannot identify you
• Legal Obligations: Data we're required by law to maintain

Any retained data will be kept secure and used only for the purposes stated above.

4. How to Request Data Deletion

You can request deletion of your data through the following methods:

5. Data Deletion Timeline

We process data deletion requests according to the following timeline:

• Immediate: Your account will be deactivated immediately upon request confirmation
• Within 24 hours: You'll receive an email confirmation of your deletion request
• Within 7 days: Active data will be permanently deleted from our primary systems
• Within 30 days: Data will be deleted from our secondary systems and logs
• Within 90 days: Data will be deleted from backup systems during scheduled purges

You will receive email notifications at key stages of the deletion process.

6. Verification Process

To protect your account security, we must verify your identity before processing a deletion request:

• If you can log in: Confirmation through your account is sufficient
• If you cannot log in: We'll send a verification email to your registered email address
• If you no longer have access to your email: Contact our support team with government-issued ID
• For social login accounts: We may verify through the social platform's authentication

This verification process typically takes 1-3 business days.

7. Consequences of Data Deletion

Subscriptions: Active subscriptions will be cancelled, but you may not receive a refund for unused time.

Re-registration: If you want to use our services again, you'll need to create a new account. Your previous data, progress, and purchases cannot be recovered.

8. Alternative: Account Deactivation

If you're unsure about permanent deletion, consider temporary account deactivation:

• Your account and data are preserved but not accessible
• You can reactivate at any time by logging in
• Subscriptions will be paused
• Deactivated accounts may be automatically deleted after 2 years of inactivity

To deactivate instead of delete, select "Deactivate Account" in your account settings or mention this in your email request.

9. Data Portability Before Deletion

Before requesting deletion, you have the right to request a copy of your data:

• Request your data export through account settings or via email
• You'll receive a download link within 7 days
• Data is provided in JSON and CSV formats
• Includes all personal data, course progress, and transaction history
• Download link expires after 30 days

We recommend downloading your data before submitting a deletion request.

10. Third-Party Data Deletion

When you delete your account, we will also:

• Remove your data from our email service provider (unsubscribe from all lists)
• Delete your payment information from our payment processor
• Remove tracking data from analytics platforms
• Revoke API access tokens for social login services

However, please note:

• We cannot delete data stored by third-party social platforms (Google, Facebook, Instagram, Twitter)
• You must separately manage your data in those services
• Some third-party services may retain logs independently of our systems

11. Canceling a Deletion Request

If you change your mind after submitting a deletion request:

• You have 7 days from the initial request to cancel
• Contact us immediately at privacy@graceunworthy.com
• Include your request ID (provided in confirmation email)
• After 7 days, the deletion process cannot be reversed

12. Questions and Support

If you have questions about data deletion or need assistance with the process, please contact our Privacy Team:

We typically respond to data deletion requests within 1-2 business days.

13. Updates to This Policy

We may update this Data Deletion Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.